Fast and Affordable User Feedback From Real People
✓ Learn how to improve your website
✓ Without any recruitment or setup
✓ Get results in under 24 hours
How it works
Step 1: You choose your goal and questions
First you choose what goal you want to achieve with the user feedback. Additionally, select the desired number of participants and optionally their demographics. Lastly, you need to pay upfront for the report. Because we are confident about our process, we offer a 100% money-back guarantee.
Step 2: We recruit people and gather feedback
Next, we recruit real people from online panels (such as Amazon Mechanical Turk) that match the demographics that you specified. We then ask each of these testers to view the URL that you've provided and request to them to answer multiple questions about it.
Step 3: We send you the results in < 24 hours
The feedback of your participants will be delivered in your inbox. Available formats: CSV (Excel), PPT (PowerPoint) and PDF. You can then use the feedback to achieve your goals. For instance, reduce your bounce rate, improve your Quality Score or get new A/B testing ideas.
Check out an example report (PDF, 940KB) to see what you'll get.
David de Boer
Lisanne van den Berg
How it compares
| UserFeedback | vs. User testing | vs. A/B testing | |
|---|---|---|---|
| Time needed for setup | < 5 mins | ± 60 mins | > 120 mins |
| Works with low traffic | Yes | Yes | No |
| Report is included | Yes | No | No |
| Average wait for results | < 24 hours | < 24 hours | > 2 weeks |
| Average cost per session | $75 | $400 | $1000 |